Privacy Policy
We take the protection of your personal data seriously. This Privacy Policy explains what data we collect, why we collect it, and how we handle it in compliance with the General Data Protection Regulation (GDPR) and applicable German data protection law.
1. Controller
The controller responsible for data processing on this website is:
OTC Food GmbH
Auguststraße 29c
10119 Berlin, Germany
Email: info@cravinghalo.com
2. Hosting
This website is hosted by Netlify, Inc. (512 2nd Street, Suite 200, San Francisco, CA 94107, USA). When you visit our website, Netlify may process your IP address and other technical data as part of its infrastructure. Netlify acts as a data processor under a data processing agreement. For more information, see Netlify's Privacy Policy.
3. Data We Collect
3.1 Server Log Files
When you visit our website, your browser automatically transmits certain information which is stored in server log files. This includes:
- Browser type and version
- Operating system
- Referrer URL
- Hostname and IP address of the requesting device
- Date and time of the request
This data is processed on the basis of Art. 6(1)(f) GDPR (legitimate interest in the secure and error-free operation of the website). It is not merged with other data sources and is deleted after 30 days.
3.2 Catering Contact Form
When you submit our catering request form, we collect the following data:
- Name
- Email address
- Event date and number of guests
- Your message
This data is processed solely to respond to your enquiry, on the basis of Art. 6(1)(b) GDPR (performance of a contract or pre-contractual steps) and/or Art. 6(1)(f) GDPR (legitimate interest in responding to your request). Form submissions are processed via Netlify Forms. We do not share this data with third parties beyond what is necessary to respond to you. Data is deleted once your enquiry has been resolved and there is no legal obligation to retain it.
3.3 Google Maps
Our "Find Us" section embeds a map from Google Maps (Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland). When the map loads, Google may collect your IP address and other browser data. This processing is based on Art. 6(1)(f) GDPR. For more information, see Google's Privacy Policy.
3.4 Instagram Link
Our website contains a link to our Instagram profile. Clicking the link will take you to Instagram (Meta Platforms Ireland Limited). Instagram's own privacy policy applies from that point onwards.
4. Cookies
Our website does not set any tracking or marketing cookies. We do not use analytics tools such as Google Analytics. Netlify may set technical cookies necessary for the operation of the platform; these are strictly functional and do not require consent under GDPR.
5. Your Rights
Under the GDPR, you have the following rights regarding your personal data:
- Right of access (Art. 15 GDPR)
- Right to rectification (Art. 16 GDPR)
- Right to erasure (Art. 17 GDPR)
- Right to restriction of processing (Art. 18 GDPR)
- Right to data portability (Art. 20 GDPR)
- Right to object (Art. 21 GDPR)
To exercise any of these rights, please contact us at info@cravinghalo.com.
You also have the right to lodge a complaint with a supervisory authority. The competent authority for Berlin is:
Berliner Beauftragte für Datenschutz und Informationsfreiheit
Friedrichstraße 219, 10969 Berlin
www.datenschutz-berlin.de
6. Data Security
Our website is served exclusively over HTTPS. All data transmitted between your browser and our server is encrypted in transit via TLS.
7. Changes to This Policy
We may update this Privacy Policy from time to time. The current version is always available at this URL. Material changes will be communicated where possible.